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Installation (Windows / TEL)Install the Lumenvox Packages which can be obtained from the Lumenvox site: http://www.lumenvox.com/knowledgebase/index.php?/article/AA-00627/151/ Install the packages as administrator (right mouse click ... run as administator):
And then any required languages, for example:
Set Environment VariableSet the following environment variable to the lang directory of the installation, for example: LVLANG=D:\LumenVox\Engine\Lang License ConfigurationConfigure the license server using the Lumenvox Dashboard: Click Advanced, enter the License Server GUID and enable Flexible Licensing Mode. Then click Update Settings and Restart Service. Run DiagnosticsNext, run diagnostics: This will let you know what other settings you should change. It is recommended to check the following settings: ASR Server ConfigurationCheck that the UNKNOWN_LANGUAGE_VALUE is set to an installed and licensed language. Media Server ConfigurationChange the MRCP_SERVER_IP to the ip address of the local machine. Also, change the SIP PORT used to something other than 5060, if SIP is also running on the machine for telephony purposes. DiagnosticsRun diagnostics again. You should receive an error for the TTS engine - this is normal, but otherwise all other diagnostics should run OK. jtel 8-Server ConfigurationBinariesCopy all files from \8Server\deploy\OEM\JTEL\ClientServer\Release to the \8Server\bin directory. ConfigurationDownload all Configuration files to the \8Server\Config directory. https://cdn.jtel.de/downloads/asr/LumenVox/csClient.cfg Check the following settings:
Startup ConfigurationAdd the following lines to the start of \8Server\bin\startup.cmd
Add the following lines to the end of \8Server\bin\startup.cmd
8-Server ConfigurationChange the following in 8-Server configuration: Set the number of channels to load to the total number of licensed ASR channels. |
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Installation (Windows / TEL)Install the Lumenvox Packages which can be obtained from the Lumenvox site: http://www.lumenvox.com/knowledgebase/index.php?/article/AA-00627/151/ Install the packages as administrator (right mouse click ... run as administator):
And then any required languages, for example:
Set Environment VariableSet the following environment variable to the lang directory of the installation, for example: LVLANG=D:\LumenVox\Engine\Lang License ConfigurationConfigure the license server using the Lumenvox Dashboard: Click Advanced, enter the License Server GUID and enable Flexible Licensing Mode. Then click Update Settings and Restart Service. Run DiagnosticsNext, run diagnostics: This will let you know what other settings you should change. It is recommended to check the following settings: ASR Server ConfigurationCheck that the UNKNOWN_LANGUAGE_VALUE is set to an installed and licensed language. Media Server ConfigurationChange the MRCP_SERVER_IP to the ip address of the local machine. Also, change the SIP PORT used to something other than 5060, if SIP is also running on the machine for telephony purposes. DiagnosticsRun diagnostics again. You should receive an error for the TTS engine - this is normal, but otherwise all other diagnostics should run OK. jtel 8-Server ConfigurationBinariesCopy all files from \8Server\deploy\OEM\JTEL\ClientServer\Release to the \8Server\bin directory. ConfigurationDownload all Configuration files to the \8Server\Config directory. https://cdn.jtel.de/downloads/asr/LumenVox/csClient.cfg Check the following settings:
Startup ConfigurationAdd the following lines to the start of \8Server\bin\startup.cmd
Add the following lines to the end of \8Server\bin\startup.cmd
8-Server ConfigurationChange the following in 8-Server configuration: Set the number of channels to load to the total number of licensed ASR channels. |