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| Requirement Checklist | Comments |
|---|---|
| Operating System: Debian 12 Minimal Installation without GUI | Do not use newer versions of the operating system unless explicitely specified here. Debian 12 .iso download location: Installation Guide: Debian - Basic OS Installation from ISO (Debian/Win2019) - jtel Portal WIKI - jtel Public WIKI |
| SSH access | Required. For on premise installations this can be via a jump server. |
| root access | Provide the root user password to jtel for installation purposes. After installation this is no longer required (jtel will access the system using the jtel user). |
| jtel user | Create a jtel user first before proceeding to create other users. This will ensure that the GID and UID of the user are the first available (1000). The password will be required by jtel for the jtel user. Please note, we may change the password. |
| Give jtel user sudo rights | Make sure the jtel user has sudo rights. |
| No additional packages installed | Do not install any additional packages at this stage until the installation is completed. |
| Internet Access | The machine must be given internet access for the installation, and also for any subsequent updates or patches to the system. A list of the required sites which will be accessed can be found here: Required Internet Access (jtel Container Stack) |
Network Interface | Requirement: The VM must have a single primary network interface. Provide the interface name before provisioning. Use ip link show or ifconfig -a to identify. |
IP-Address configuration | Requirement: Static IP address |
On Premise deployment
Backup Storage
For storage of backups, either an If the stack will be deployed On Premise, please provide either a SMB or NFS fileshare and send must be provided including the following data to us for further installation.:
SMB
| Information | Explanation | Example |
|---|---|---|
| Type | SMB | The type of fileshare |
| IP-Address | The IP-Address of the Samba share | 10.10.100.10 |
| Path | The path to the backup directory | /srv/jtel-backup |
| Username | A User for jtel that was created on the Samba Server | jtel |
| Password | The password of the samba user | ************ |
| Domain | The domain name where the samba server is located. Optional setting. | |
| SMB Version | The Samba Version | SMB3.1.1 or higher |
| Retention daily backup | How long daily backups are kept on the share until they are deleted. If left empty, infinite. | 14 |
| Retention weekly backup | How long weekly backups are kept on the share until they are deleted. If left empty, infinite. | 95 |
| Retention monthly backup | How long monthly backups are kept on the share until they are deleted. If left empty, infinite. | 165 |
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| Sizing | CPU Cores | RAM | Storage |
|---|---|---|---|
| Minimal (only recommended for systems with low load) | 16 | 64 GB | 2 TB |
| Optimal (recommended for normal operations) | 32 | 128 GB | 4 TB |
Over 200 Concurrent Agents
Bespoke calculation based on exact system requirements.
Backup Storage Sizing
| Warning |
|---|
It is impossible to calculate the exact size of backup storage required, as this is a function of:
We recommend you use a storage system which allows for dynamic growth wherever possible. The following are guidelines only! |
| Sizing | Storage |
|---|---|
| Up to 20 Concurrent Agents | |
| Up to 60 Concurrent Agents | |
| Up to 200 Concurrent Agents | |
| Over 200 Concurrent Agents | Bespoke calculation based on exact system requirements. |
Performance and Benchmarking
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