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Navigate to the registered App configuration and into the tab "Owners" and add the User.
Set up the application permissions
Looking at the official docs for SendMail, we can see a few ways we can configure our apps to allow sending e-mails. Depending on your scenario, you may want to adjust the permissions between delegated or application permissions.
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Grant Permissions
The Microsoft Graph SMTP Authentication requires permissions to send emails. Configure the following permissions with "Add a permission" and grant the permssions by clicking on "Grant admin consent for <Tenant Name>". The permission "User.Read" is added by default and should not be removed.
Create a Client Secret
Navigate to Certificates and Secrets and click on "New client secret" to add a new secret.
| Info | ||
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As this secret will expire after the configured amount of time, please make note of this because it must be changed in the Client Master Data settings in your jtel ACD after being renewed in the Microsoft Entra Active Directory. |
Configuring Client Master Data
From the app page in the Azure Portal:
- API permissions > Add a permission
- Microsoft Graph > Application Permissions > Mail.Send > click Add Permission
Your configured permissions should look something like this:
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The newly created Directory ID (Tenant ID), as well as the Application ID (Client ID) and Client Secret (Secret Hash Value) are now configured in the jtel portal. The E-Mail Server and user also have to be changed, if you are switching to Office 365.
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| E-Mail Sender | The E-Mail address which should be displayed as the sender |
| E-Mail Server | |
| Tenant ID | The Tenant ID that was created of your Microsoft Entra AD |
| Client ID | The Client ID that was created of the new registered Application |
| E-Mail User | The new user that the permission to send email was asigned towhich is the owner of the registered Application |
| E-Mail Password | The Secret Hash Value |
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