Contents
This table contains data regarding the recording of transaction codes associated with ACD Events, for example chat sessions, e-mails and so on.
Fields
Field | Type | Meaning |
|---|---|---|
ID | INT | A unique ID assigned to the record automatically. |
AcdEventsID | INT | The ID of the ACD Event this transaction code is associated with. |
dtCreated | TIMESTAMP | The date and time on which the transaction code was set. |
TransactionCodesID | INT | The ID of the transaction code. |
UsersID | INT | The ID of the User who recorded the transaction code. |
AcdGroupsID | INT | The ID of the ACD Group the event was currently in, when the transaction code was recorded. |
dtCDRTry | TIMESTAMP | Internal field for the backend process which transfers data to a backend system. |
nCDRTries | INT | Internal field for the backend process which transfers data to a backend system. |
nCDRResult | INT | Internal field for the backend process which transfers data to a backend system. |