For connecting jtel Cloud installations to local on premise data an IPsec VPN is used.

In order to build the IPsec tunnel, the following settings are used.

Note: some settings will be provided by jtel, some settings must be provided by the customer. 

Phase 1 Settings

Setting

ValueProvided byExplanation
Remote Gateway (jtel Cloud Side) DNS Entryjtel

This will be the DNS entry provided by jtel for the firewall entry point to the cloud instance.

For example: cmycust-web.jtel.de

Remote Gateway (Customer Side)DNS Entry or IP AddressCustomerThis will be the DNS name or IP address of the gateway on the customer side.
Key Exchange VersionV2

Internet ProtocolIPv4

Authentication MethodMutual Pre-Shared KeyjtelThe pre-shared key will be provided by jtel.
Peer IDsIP Addresses

Encryption AlgorithmAES 256

Hash AlgorithmSHA 512

DH key group31 (Elliptic Curve 25519)

Less modern firewalls may not have this setting. 

Some other available Diffie-Hellman key groups include:

16 (4096 bits)

18 (8192 bits)

19 (NIST EC 256 bits)

21 (NIST EC 521 bits)

24 (2048 sub 256 bits)

30 (Brainpool EC 512 bits)

Lifetime28800 seconds

NAT TraversalDisabled

IKEv2 MOBIKE (RFC 4555)Enabled

Dead Peer Detection10 seconds, 5 retries
The jtel side will attempt to restart the tunnel if 5 DPD packets are not acknowledged.

Phase 2 Settings

The IP address ranges must be provided by the customer for all networks which need to be connected to the IPsec tunnel. 

Setting

ValueProvided byExplanation
ModeTunnel IPv4


Local Network10.168.168.0/24jtelIf this value causes a collision, please inform jtel before cloud provisioning and we will provide a different network at our end.
Remote Networks
CustomerProvide all networks on the customer side which should be able to route traffic through the IPsec tunnel.
ProtocolESP

Encryption algorithmAES 256

PFS key group31 (Elliptic Curve 25519)
See Phase 1 settings for available alternatives.
Lifetime3600 seconds

Pingable host (jtel side)10.168.168.1jtelIf required, this host may be pinged to check the availability of the tunnel.
Pingable host (customer side)
CustomerIf given, this host will be pinged by the jtel side to check the availability of the tunnel.
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