Introduction
This page describes the default settings used to connect any SBC to the jtel ACD.
For information on the supported PBX systems, please visit Connecting PBX Systems.
Defaults - General Information
Some information must be exchanged and configuration prepared on SBC and jtel side before an appointment can be made to test the SIP connectivity. Networking and Routing on SBC Side can be prepared if the jtel Telephony Server IP Address, as well as the ports which will be used are known. All required preparations can also be made on jtel side once this information is known.
| Information | Provided by | Note |
|---|---|---|
| jtel Telephony Server IP Address | jtel | Depending on the location and architecture of the system, the public IP Adress or internal IP Address will be used. In jtel Cloud installations for example, a DNS-Address like ccustomer-tel.jtel.de will be configured by jtel and shared. For On Premise installations, the internal IP-Address of the jtel Telephony Server will be used. |
| SBC IP Address | Customer/Partner | Depending on the location and architecture of the system, the public IP Adress or internal IP Address will be used. |
| Number Block | Customer/Partner | To configure the Trunk at jtel, the country code, area code and subscriber prefix are required. For example Coutnry Code: 49 Area Code: 89 Subscriber Prefix: 461495 |
| Test Number | Customer/Partner | A testnumber will be required for testing after the basic connection has been established |
Defaults - SIP and RTP
Any firewalls that are traversed must be configured according to the agreed upon ports and IP Addresses
The default installation does not contain SIP-Registrations, but rather the use of SIP-Options.
Ports
| Setting | Default Value |
|---|---|
| SIP Port | 5060 |
| SIPs Port (TLS) | 5061 |
| RTP Portrange | 30000 - 34999 |
Microsoft Teams
If the Microsoft Teams will be used, follow these pages to continue with the integration