AcdEventStatus Data Structure
An ACD event status is represented as a JSON Object as shown in the following example:
{ "ShortText": "AcdEventStatus.EnterSystem", "ID": 0 }
AcdEventType
An AcdEventType is represented as a JSON Object as shown in the following example.
{ "ShortText": "AcdEventTypes.VoiceMail", "ID": 1 }