Purpose
The purpose of AcdEventStatus values is to specify the current status ot the event at time the query is done.
Values
The following values are defined:
ID | AcdEventStatus Name |
|---|---|
0 | AcdEventStatus.EnterSystem |
1 | AcdEventStatus.Distribute |
2 | AcdEventStatus.TransportSMTP |
4 | AcdEventStatus.TransportToGroup |
10 | AcdEventStatus.TransportAgent |
20 | AcdEventStatus.New |
30 | AcdEventStatus.Seen |
40 | AcdEventStatus.Remind |
98 | AcdEventStatus.ChatClosed |
99 | AcdEventStatus.Done |
100 | AcdEventStatus.Error |