As system administrator, there are two different ways to edit the system administrator's user master data:
Option 1: Select the menu item User master data - User via the menu.
Option 2: Via the tile User master data
The data of the user "sysadmin" is displayed directly. There are 2 tabs, User and Communication. However, the data in the Communication tab and the data in the Master Data area cannot be changed.
Veränderbar sind die folgenden Optionen
| Feldname | Beschreibung |
|---|---|
Play sound when chat messages are received | Play sound when chat messages are received from the current user. |
Language for Announcements | Preferred language for announcements |
Language for Texts and Emails | Preferred language for texts and e-mail |
| Pager Rows : | Number of pager lines in the Agent and Supervisor menu |
| Supervisor Service Level (s) : | Standard for the Supervisor Service Level parameter. |
| Supervisor Short Hangups (s) : | Default setting for the Supervisor short feeder parameter |
| Supervisor Service Quota (%) : | Default value for the Supervisor Service Quota parameterote |
| Supervisor Start Time (hh:mm) : | Here you can set the date of the data to be integrated and displayed in the supervisor's table ("Statistics since" field). The setting you select here will be the default setting that the system uses uses after logging on. The time can be changed during operation. The default setting is 00:00. |
| Supervisor Graph Interval (min) : | Default setting for the Supervisor Graph Interval parameter. |
| Supervisor Zoom | Supervisor zoom parameters. |
| Number of Wallboard Columns | Number of wallboard columns that can be used for each group. |
Finally, the password can be set again via the Set new password button.
The entry of the new password must be repeated and saved for the change to become active.