This report shows on a service number basis, which region the calls were received from. The grouping is according to state.
Settings of the Report
In addition to the standard settings "Output format" and "Period", the following additional settings are available
Name | Value | Description |
---|---|---|
Granularity | Granularity for the consolidation of data | |
Service Number | Service number to which the report refers |
Selection Criteria
Criterion | Description |
---|---|
Period | All calls whose occurrence in the system lies within the time intervals (StatisticsPartA.dtCallStart) |
Service Number | Service number whose calls are included in the report. |
Columns
Name | Value |
---|---|
Period | Shows the time period to which the data applies. |
Type | Shows where the call came from. This can be the name of a state, “Mobile”, “Others” or another relevant description of the origin of the call.
Explanation:
|
Calls | The number of calls for this type.
|
Duration | The duration of calls from entry to the system to hangup. (
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