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IntroductionThis page provides a guide to the required configuration to activate the jtel Teams Presence API in your jtel system. The API functions are described in detail at this page. Azure Configuration - PrerequisitesThe configuration should be done by a Azure AD Tenant Administrator. The configuring user must have access to the following:
Azure Configuration - Step by Step Guide
Create App RegistrationIn the Azure Active Directory of your Tenant, navigate to App registrations and create a New registration. Choose a name and select "Register". , Create a User with permissions to use the ApplicationNavigate to Azure Active Directory → Users and create a new User Assign the Role "Cloud Application Administrator" to the new user. Additional User ConfigurationThe users default password must be changed during first login. Log into the account on for example a different browser to complete a first-login and set a new password. Info | | |||||
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As this secret will expire after the configured amount of time, please make note of this because it must be changed in the jtel Teams Presence Aggregator after being renewed in the Azure AD. |
Gather all Information
Please provide all information on the following table to the contact who will be configuring the jtel Teams Presence Connector in your jtel ACD:
Note: The Secret Value is required, not the Secret ID.
Data | Value |
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Application (client) ID | |
Directory (tenant) ID | |
Secret Value | |
User email address | |
User password* |
* The Password generated shall not contain the following special characters & % > <
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