changes.mady.by.user jtel Support
Saved on 2021-04-26
AcdB - AcdGetAgentAutoLogOff_Group
Criteria Used (see also AcdB - ACD Groups KPIs)
Description
login.LoginActionCode = 6
The amount of time the current agent were automatically logged off from the ACD group in which he was logged inbecause the “maximum missed calls - All” set in this ACD group was reached.
See also Value Reference - AcdLoginType / LoginActionCode
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