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The following parameters are provided:
| Field Name | Description | ||
|---|---|---|---|
| Authorization Token | The Basic Authentication Token which is the encoded Base 64 of username:password | ||
| REST Parameters | These parameters are separated by Carriage return. All variable starts with the dollar sign '$' e.g. $filter | $filter=CustomerID eq '$SAPBusinessPartnerID' | $expand=IndividualCustomerSalesData|
CallerID | The number to be called (the number clicked on in SalesForce, cleaned to remove unnecessary characters, punctuation and characters which cannot be dialled). | ||
| AgentUID | The UID of the agent currently logged into the Jtel system. It is recommended, that for example the "NickName" field in SalesForce be used to map values between the systems, if the login UID cannot be made equal. $expand=IndividualCustomerSalesData |
http Status Codes
The following status codes should be used:
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