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Portal Configuration
To use the connector, and The new presence connector is created as sysadmin in the jtel Web Portal.
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Connecting the Innovaphone PBX to the jtel System is described here: http://wiki.innovaphone.com/index.php?title=Howto:Jtel_ACD_-_jtel_GmbH_-_3rd_Party_Product
Portal Configuration
To use the connector, and The new presence connector is created as sysadmin in the jtel Web Portal.
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Portal Configuration
The new presence connector is created as sysadmin in the jtel Web Portal.
Give the connector a good name, and select Nfon ExtensionsEvents API (Version) as the connector type.
The connector settings are specified as XML.
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- Agent Home
- Supervisor
- MiniClient
- Main Page
Portal Configuration
The new presence connector is created as sysadmin in the jtel Web Portal.
Give the connector a good name, and select TEAMS Presence Rest API (Version) as the connector type.
The connector settings are specified as XML.
Example:
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Settings
Only the settings in the areas parameters and behaviour may be adjusted:
Setting | Value | Comments |
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implementation jar base | jtel-system-presence-connectors-teams | Currently, teams v1.0 is supported. Configure the appropriate Teams version. |
implementation jar version | 1.0 | This version pertains to the jtel version of the connector implementation. Currently version 1.0 is required (for all Teams versions). |
parameters tenant_id | tenant_id | |
parameters client_id | client_id | |
parameters client_secret | client_secret | |
parameters scope | https://graph.microsoft.com/.default | |
parameters user | teams_user | Set the email for the Teams Administrator. |
parameters password | teams_password | Set the password for the Teams Administrator. |
parameters execution_period | 5 | This define the periode of updating the status of MS Teams users. |
behaviour syncAcdUsers | 0 | Causes all reported extensions to be created as an ACD user. Setting this to 1 is not recommended. Note: even if this is set to 0, the ACD users presence status will still be set according to the current Tel1 field in the user record, and TelActive (the active telephone number). |
behavious syncPbxUsers | 1 | Causes all reported extensions to be created as PBX Users. Setting this to 1 is recommended. |