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Specify a trunk group name and a description

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Trunk Group Type

• It is important to specify the trunk group type: 
  • trunk Group type : SIP 
  • profile: <Customized SIP>

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SIP Settings

• Disable sip registration and go to next step

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SIP Settings

• The proxy address is the IP Address of the jtel System telephony server
• Specify port 5060 as standard (unless this has been changed deliberately on the jtel System)
• For the realm specify the ip address
• DTMF Mode = RFC 2833 Event

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Stun Server Settings

• Disable STUN

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Encryption Settings

• choose udp as a transport protocol 

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Definition of Routing

• Choose "Do not create initial Routing Records"

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Location Profile

• Application location profile : keep it to Default Location
  

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Second step: Add Trunk for jtel ACD

Add new trunk

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Go to next step

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Trunk Name

• Choose a trunk name and a description

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Trunk Group Selection

• choose the the appropriate trunk group created above

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SIP Trunk Provider / User Data

• No special settings required - go to the next step 

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Subscriber Numbers

• Set all fields empty 

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SIP URI

• Set all fields empty 

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Codecs

• Leave as default

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Number of Channels

• Set number of simultaneous call to 4 (just for testing), or to the number of licensed channels (see your jtel ACD configuration - number of licensed SIP / RTP channels).

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Computer Name

• set the name of the computer where you run swyx

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Trunk - Trunk Group Settings

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