JTELDEV-5132 | | 09.08.2020 | REST - Add support for AcdEvents | The REST interface now supports the creation of callback and ticket events. See https://wiki.jtel.de/display/JPW/REST for further details. |
JTELDEV-5126 | | 02.08.2020 | REST - new API added to retrieve ACD groups | A new set of APIs has been added to the REST interface to retrieve ACD groups. 3 functions are provided: BaseURL/ClientsID/acd/groups - retrieves a list of all ACD groups in the client account. BaseURL/ClientsID/acd/groups/group/ID - retrieves a specific ACD group by ID BaseURL/ClientsID/acd/groups/group?name=Name - retrieves a list of ACD groups using the Name as a match. Note, the last function may return more than one record, as a partial match is used. |
JTELDEV-5125 | | 02.08.2020 | REST - new API added to retrieve Users | A new set of APIs has been added to the REST interface to retrieve users. 3 functions are provided: BaseURL/ClientsID/users - retrieves a list of all users in the client account. BaseURL/ClientsID/users/user/ID - retrieves a specific user BaseURL/ClientsID/users/user?uid=UID - retrieves a list of users using the UID as a match. Note, the last function may return more than one record, as a partial match is used on the UID. |
JTELDEV-5124 | | 02.08.2020 | REST Dialler API - Get dialler contacts by campaign | A query parameter has been added to the function GET BaseURL/ClientsID/dialler/contacts allowing the specification of the dialler campaign ID from which to retrieve the contacts list. |
CPHADIA-12 | | 21.07.2020 | IVR User Search - new variables tel1 ... tel6 added | New variables are now returned from the user search IVR object - <prefix>.Tel1 ... <prefix>.Tel6 return the configured telephone number of the user. |
JTELDEV-5120 | | 19.07.2020 | JTELStats2 - IDs could overflow particularly in CompressedU15 table | The autoincrement ID could overflow in the JTELStats2.Compressed* tables, meaning that no more values could be inserted in the tables, in particular CompressedU15 was affected by this. The autoincrement ID field has been changed to a BIGINT to fix this problem. |
CWS-223 | | 09.07.2020 | Hide Call-Recording in MiniClient when resource is disabled | The first call recording column was rendered even if the CallRecording resource portal.Acd.AgentHome.CallProcessing.CallRecording was disabled. This problem has been fixed. |
CNFON-623 | | 27.05.2020 | MiniClient Login - Too Many Redirects Error | The mini client login would display "too many redirects" for users who were not a member of any ACD groups. This problem has been fixed. |