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changes.mady.by.user jtel Support

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changes.mady.by.user jtel Support

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Introduction

The REST API for the dialler supports the following functions:

  • Dialler campaigns
    • Retrieval
    • Cloning
  • Dialler campaign result codese
    • Retrieval
  • Dialler Contacts
    • Retrieval
    • Importing
    • Locking and Unlocking
    • Deleting

Workflow

The CRM / ERP or other backend system provides dialler contacts to the jtel System when a dialler campaign should be executed.

It is very important to plan workflow for the dialler correctly, so that contacts are only removed from the jtel system when the necessary statistics have been retrieved from the jtel system and the contact is in the required state for removal.

Documentation

Children Display

Sv translation
languagede

Introduction

The REST API for the dialler supports the following functions:

  • Dialler campaigns
    • Retrieval
    • Cloning
  • Dialler campaign result codese
    • Retrieval
  • Dialler Contacts
    • Retrieval
    • Importing
    • Locking and Unlocking
    • Deleting

Workflow

The CRM / ERP or other backend system provides dialler contacts to the jtel System when a dialler campaign should be executed.

It is very important to plan workflow for the dialler correctly, so that contacts are only removed from the jtel system when the necessary statistics have been retrieved from the jtel system and the contact is in the required state for removal.

Documentation

Children Display