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Retrieve all ACD GroupsThis function retrieves all ACD groups from the client account. URL
ParametersNone ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the following fields:
ExampleNote, the records array has been shortened for readability.
Retrieve a specific ACD Group by IDThis function retrieves a specific ACD group by ID. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the returned data.
ExampleNote, the record array has been shortened for readability.
Retrieve ACD Group by NameThis function retrieves one or more ACD groups, depending on the passed name. If more than one group is available which matches the name passed (partial match), then all corresponding groups will be returned. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the returned acd groups.
ExampleNote, the records array has been shortened for readability.
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Retrieve all Dialler CampaignsThis function retrieves all dialler campaigns from the client account. URL
ParametersNone ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the following fields:
ExampleNote, the dialler campaign array has been shortened for readability.
Retrieve a specific Dialler Campaign by IDThis function retrieves a specific dialler campaign by ID. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the returned campaign.
ExampleNote, the dialler campaign array has been shortened for readability.
Retrieve Dialler Campaigns by NameThis function retrieves one or more dialler campaigns, depending on the passed name. If more than one campaign is available which matches the name passed (partial match), then all corresponding campaigns will be returned. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the returned campaign.
ExampleNote, the dialler campaign data has been shortened for readability.
Retrieve the Result Codes from a Dialler CampaignThis function retrieves all result codes from a particular dialler campaign. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the returned result codes.
ExampleNote, the dialler campaign result codes array has been shortened for readability.
Clone a Dialler CampaignThis function clones a dialler campaign including all related data except for the contacts in the campaign. URL
POST DataA JSON Structure containing the following parameters:
Example:
ResponsesIf the request is performed, 200 OK is returned. If the source campaign does not exist, 404 Not Found is returned. If the destination campaign already exists, 409 Conflict is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the cloned campaign.
ExampleNote, the dialler campaign data has been shortened for readability.
Delete a Dialler Campaign by IDThis function deletes a dialler campaign including all related data. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. If the campaign does not exist, 404 Not Found is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the status code.
Delete a Dialler Campaign by NameThis function deletes a dialler campaign including all related data. URL
Parameters
ResponsesIf the request is performed, 200 OK is returned. If the campaign does not exist, 404 Not Found is returned. See Return Codes for further possible status codes. Returned Data (200 OK)A JSON Structure containing the status code.
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