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This page explains the configuration of LDAP authentication with an LDAP server in your jtel ACD. The Active Directory Integration (Over SSL) / LDAP(S) Integration provides login to jtel ACD Portal using credentials stored in your Active Directory / other LDAP-based directory.

It allows users to authenticate against various Active Directory / LDAP implementations like Azure Active Directory.

Prerequisites

The webservers can reach the LDAP Server via the configured port.

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