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Classic
To create a new Apex class, access Setup in SalesForce, and type in "Apex" in the quick search box.
Select "Build ... Develop ... Apex Classes".
Lightning
Access Setup, and search for "Apex" in the search box.
Classic and Lightning
Create a new class. Add the following code:
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@RestResource(urlMapping='/jtelACD/genericQuery') global with sharing class JTELACD_GenericQuery { // Class to decode the parameters public class GenericQueryParams { public String Param1; public String Param2; public String Param3; public String Param4; public String Query; } @HttpPost global static String doPost() { RestRequest req = RestContext.request; RestResponse res = RestContext.response; // Deserialize the JSON (not used in this example - just for illustration purposes) GenericQueryParams genericQueryParams= (GenericQueryParams) System.JSON.deserialize( req.requestBody.toString(), GenericQueryParams.class ); // Find next task to schedule in jtel system. // Note - the exact logic of this will be dependent on the Salesforce installation - this is JUST AN EXAMPLE. List<Task> tasks = [SELECT FIELDS(STANDARD), TYPEOF Who WHEN Lead THEN FirstName, LastName, Email WHEN Contact THEN FirstName, LastName, Email END FROM Task WHERE Status = 'Inbound Email' WITH USER_MODE LIMIT 1]; if( tasks.size() >= 0 ) { return JSON.serialize( tasks[0] ); } res.statusCode = 404; return null; } } |
CURL Test
First of all, obtain an OAUTH Token, see Testing with CURL.
The following CURL command can be used to test this API:
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curl --silent -i -X POST -d '{ "Param1" : "Example Param 1", "Param2" : "Example Param 2", "Param3" : "Example Param 3", "Param4" : "Example Param 4", "Query" : "Example Query" }' --header "Content-Type: application/json" --header "Authorization: Bearer <OAUTH_TOKEN>" --header "Connection: Close" "https://<SALES_FORCE_INSTANCE_URL>/services/apexrest/jtelACD/genericQuery" |
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