| Status | ||||
|---|---|---|---|---|
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This API works in tandem with a workflow object in the jtel IVR / workflow designer, and can be used to query the Salesforce system for almost any kind of data, or update records in the Salesforce system to reflect changes in the jtel system.
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| Status Code | Meaning |
|---|---|
| 200 - OK | One record was found or processed. |
| 300 - Multiple Choices | Multiple records were found or processed. |
| 404 - Not Found | No records were found or processed. |
Return Structure
The return structure must be JSON, but otherwise any fields and any content can be returned. The jtel System will parse the data into variables for the jtel workflow GUI, of the form $SalesForce.FieldName
If structures are nested, then the variable will be named accordingly: $SalesForce.Entity.FieldName
Examining the call log will show you the exact field names returned.