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| language | en |
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AcdB - AcdGetAgentAutoLogOff_Group
Criteria Used (see also AcdB - ACD Groups KPIs) | Description |
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login.LoginActionCode = 6 | The amount of time the current agent were automatically logged off from the ACD group in which he was logged inbecause the “maximum missed calls - All” set in this ACD group was reached. See also Value Reference |
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| language | fr |
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AcdB - AcdGetAgentAutoLogOff_Group
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Critères utilisés (voir aussi ACDB - KPI des groupes ACD)
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Description
login.LoginActionCode = 6
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