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Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

AcdB - AcdGetAgentLoginTime_Group

Criteria Used (see also AcdB - ACD Groups KPIs )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

Total login duration of the selected agent current agent’s Logins time in the ACD group(s) in which he is was logged in within a particular time slice.


Sv translation
languagefr

AcdB - AcdGetAgentLoginTime_Group

Critères utilisés (voir aussi ACDB AcdB - KPI des groupes ACD )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

Durée totale du temps de connexion de l'agent sélectionné au (xactuel dans le(s) groupe(s) ACD dans lequel il est connecté au cours d'le(s)quel(s) il s'est connecté dans une tranche de temps particulière.