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Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

AcdB - AcdGetAgentLoginCount_Group

Criteria Used (see also AcdB - ACD Groups KPIs )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

How many

The amount of time the

selected

current agent changed his status from one to another in the ACD group(s) in which he

is

was logged in within a particular time slice.


Sv translation
languagefr

AcdB - AcdGetAgentLoginCount_Group

Critères utilisés (voir aussi ACDB - KPI des groupes ACD )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

Combien de fois

Le temps pendant lequel l'agent

sélectionné

actuel a changé

son statut de l'un à l'autre

de statut dans le(s) groupe(s) ACD dans lequel il

est connecté au cours d'

était connecté dans une tranche de temps particulière.