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Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

AcdB - AcdGetAgentLoginCount_Group

Criteria Used (see also AcdB - ACD Groups KPIs )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

...

The amount of time the

...

current agent changed his status from one to another in the ACD group(s) in which he was logged in within a particular time slice.


Sv translation
languagefr

AcdB - AcdGetAgentLoginCount_Group

Critères utilisés (voir aussi ACDB - KPI des groupes ACD )

Description

login.bGroupLoggedIn = 1

AND

login.StatusDuration IS NOT NULL

Le temps pendant lequel l'agent actuel a changé de statut dans le(s) groupe(s) ACD dans lequel il était connecté dans une tranche de temps particulière.