Page History

Sv translation

language	en

The JTEL chat server implementation is based on the websocket protocol. The JTEL chat server ClientMessenger is used to implement chat channel between ACD Agent and Client.

Same Origin Policy

There is a limitation by using wss protocol described in Same-Origin-Policy (https://de.wikipedia.org/wiki/Same-Origin-Policy)

draw.io Diagram

border	true

diagramName	Chat Architecture
simpleViewer	false
width
links	auto
tbstyle	top
lbox	true
diagramWidth	942
revision	56

Reference Implementation

See JTEL chat integration in Bitbucket

Haproxy configuration to bypass same origin policy

Code Block
frontend ft_web


  bind 10.42.22.32:8080 name http


  maxconn 10000



  acl PATH_portal path_beg -i /CarrierPortal


  acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download



  use_backend bk_web if PATH_portal


  use_backend bk_cm if PATH_chat


  default_backend bk_web



backend bk_cm


  balance roundrobin


  server websrv1 10.42.22.31:3000 maxconn 10000 weight 10 cookie websrv1 check



backend bk_web


  balance roundrobin


  server websrv1 10.42.22.32:8081 maxconn 10000 weight 10 cookie websrv1 check

Sv translation

language	fr

L'implémentation du serveur de chat de JTEL est basée sur le protocole websocket. Le serveur de chat ClientMessenger de JTEL est utilisé pour mettre en place un canal de chat entre l'agent ACD et le client.

Politique de l'origine identique

Il y a une limitation en utilisant le protocole wss décrit dans Same-Origin-Policy (https://de.wikipedia.org/wiki/Same-Origin-Policy)

draw.io Diagram

border	true

diagramName	Chat Architecture de chat
simpleViewer	false
width
links	auto
tbstyle	hauttop
lbox	true
diagramWidth	942
revision	56

Mise en œuvre de la référence

Voir Intégration du chat JTEL dans Bitbucket

Configuration haproxy pour contourner la politique de la même origine

Code Block
frontend ft_

web
bind

webConfiguration haproxy pour contourner la politique de la même origine
  bind 10.42.22.32:8080 name http


  maxconn 10000



  acl PATH_portal path_beg -i /CarrierPortal


  acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download



  use_backend bk_web if PATH_portal


  use_backend bk_cm if PATH_chat


  default_backend bk_web



backend bk_cm


  balance roundrobin


  server websrv1 10.42.22.31:3000 maxconn 10000 weight 10 cookie websrv1 check



backend bk_web


  balance roundrobin


  server websrv1 10.42.22.32:8081 maxconn 10000 weight 10 cookie websrv1 check

Sv translation

language	de

The JTEL chat server implementation is based on the websocket protocol. The JTEL chat server ClientMessenger is used to implement chat channel between ACD Agent and ClientDie JTEL-Chat-Server-Implementierung basiert auf dem Websocket-Protokoll. Der JTEL-Chat-Server ClientMessenger wird zur Implementierung des Chat-Kanals zwischen ACD-Agent und Client verwendet.

Same Origin Policy

There is a limitation by using wss protocol described Es gibt eine Einschränkung bei der Verwendung des wss-Protokolls, die in Same-Origin-Policy (https://de.wikipedia.org/wiki/Same-Origin-Policy) beschrieben wird.

draw.io Diagram

border	true

diagramName	Chat Architecture
simpleViewer	false
width
links	auto
tbstyle	top
lbox	true
diagramWidth	942
revision	56

Reference ImplementationReferenz Implementierung

See Siehe JTEL chat integration in Bitbucket

Haproxy configuration to bypass -Konfiguration zur Umgehung der same origin policy

Code Block
frontend ft_

web
bind

webConfiguration haproxy pour contourner la politique de la même origine
  bind 10.42.22.32:8080 name http


  maxconn 10000



  acl PATH_portal path_beg -i /CarrierPortal


  acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download



  use_backend bk_web if PATH_portal


  use_backend bk_cm if PATH_chat


  default_backend bk_web



backend bk_cm


  balance roundrobin


  server websrv1 10.42.22.31:3000 maxconn 10000 weight 10 cookie websrv1 check



backend bk_web


  balance roundrobin


  server websrv1 10.42.22.32:8081 maxconn 10000 weight 10 cookie websrv1 check

Page tree

Versions Compared

Old Version 13

New Version Current

Key