Introduction

We are happy to announce an exciting overhaul to the jtel portal. jtel 22 Sep 2025 Status of the roll-out of the new jtel Portal 4! We are currently in the parallel operation phase with a few customers.

Our primary objective was to: It is imperative to refrain from making any modifications to had one goal in mind: Never change a running system. We wanted to ensure It is vital that the user interface, with which you have all come to know is properly modernized are all familiar, is updated to align with the asthetics of the current age, all the while making sure not to alienate the core philosophycurrent aesthetic standards. It is also crucial that the core philosophy is not compromised in the process. In order to facilitate the migration, we are currently in a parallel phase. It is therefore possible to use both the old and new portals in parallel via distinctive URLs.

Progress 

Progress is steady and we are looking forward to tackling areas like the Agent Home and Supervisor. Here is a short overview of the current production statusfeatures, that have not been implemented yet.

We are also continuously improving the new UI with quality of life improvements and ease of use features.