This page provides an overview of the functions available when a PBX system is connected. Please see the detail pages on each PBX system for information on how to connect it to the jtel System. TelephonyTelephony Server Version| Info |
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| Telephony Server v9 is supported (but not required) from Release 3.29. In a future release, support for telephony server v8 may be removed. |
ProtocolsAll connections to jtel systems are via SIP. Currently, SIP / UDP / TCP and TLS are supported. SRTP can be used. | Protocol | Telephony Server v8 | Telephony Server v9 | Notes |
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| SIP / UDP | | |
| | SIP / TCP | | Status |
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| colour | Yellow |
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| title | NOT ALL FEATURES |
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| | With Telephony Server V8, not all features may be supported. For example, the setting of some extra SIP headers is not supported. | | SIP / TLS | | |
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Various SIP features are supported, but because of the architecture rarely required. To cut a short story short - if your PBX speaks some kind of SIP, you should be able to connect. Audio CodecsThe following codecs are supported: | Codec | Telephony Server v8 | Telephony Server v9 (from Release 3.30) |
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| AMR / AMR-WB | | | Status |
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| colour | Yellow |
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| title | PASSTHROUGH |
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| | G.711A/U | | | | G.723 / G.723.1 | | | Status |
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| colour | Yellow |
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| title | PASSTHROUGH |
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| | G.726 | | | | G.729 | | | Status |
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| colour | Yellow |
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| title | PASSTHROUGH |
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| | iLBC | | | | OPUS | | | | SILK | | | | Speex | | |
Video Codecs| Codec | Telephony Server v8 | Telephony Server v9 (from Release 3.30) |
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| VP8 | | | | VP9 | | | | H.264 | | |
PBX Monitoring| PBX System | Monitoring via | Required PBX or 3rd Party Licenses | Monitor PBX Users | Notes | Automatic Import of Monitored PBX Users | Answer Call Function | Notes |
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| Alcatel OmniPBX | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | | All monitored users must be licensed in C4B or ESTOS. | | | On devices controllable via multiline TAPI. | | Asterisk | jtel Asterisk Connector |
| | AMI connection for jtel system required on PBX. | | |
| | Avaya | jtel Avaya JTAPI Connector | JTAPI | | JTAPI license / connection required for jtel system. | | |
| | Cisco Call Manager | jtel Cisco JTAPI Connector | JTAPI | | JTAPI license / connection required for jtel system. | | |
| | Innovaphone | jtel Innovaphone Connector |
| | SOAP connection for jtel system required on PBX. | | | On devices controllable via Innovaphone SOAP. | | Innovaphone Cloud | jtel Innovaphone Connector |
| | SOAP connection for jtel system required on PBX. | | | On devices controllable via Innovaphone SOAP. | | NFON |
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| | Panasonic | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | | All monitored users must be licensed in C4B or ESTOS. | | | On devices controllable via multiline TAPI. | | STARFACE | jtel Starface Connector v2 (o-byte) | o-byte Connector. | | Requires O-Byte Connector | | |
| | Swyx | jtel Swyx Connector V2 |
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| | Unify | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | |
| | | On devices controllable via multiline TAPI. |
Note, it is probably possible to connect the Multi-Line TAPI or JTAPI to systems not noted here, if they support the relevant connector. | 