AcdB - AcdGetAgentAutoLogOffDaemon_Group Criteria Used (see also AcdB - ACD Groups KPIs) | Description |
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login.LoginActionCode = 7 | How many The amount of time the selected agent were automatically logged off from the ACD group in which he is was logged in because he was logged off automatically at the time specified in the ACD group or user settings. see also Value Reference - AcdLoginType / LoginActionCode |
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