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IntroductionThis menu item serves to facilitate the login for employees with alternating workstations and to ensure that the employee is logged in with the correct telephone set when logging in. By assigning the IP address and the computer name to the telephone number as well as the determined user name of the user who is logged on to the workstation, the assignment to the employee / agent is done automatically. This eliminates the need to enter the phone number in the Communication tab during user administration, allowing the user to freely change workstations.
Editing WorkstationsThe workstations are configured as client administrators under the menu System Settings ... Workstations. The following parameters are provided:
Note: It is imperative to inform the administrator in case new workstations must be created, or relocation of workstations must be made. |
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