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The licensing is handled and obtained via innovaphone. The license is user based. One license per named user with any number of devices within the PBX.  This license is debited if the function is configured for a user on the PBX – independent of the usage, this is not a concurrent or floating license. Please carefully read our license and service agreement conditions here: https://www.jtel.de/en/licensesservices 

Support

The "jtel Salesforce Connector for innovaphone" installation instructions provided here are freely available. Furthermore, the valid user licence does NOT include any other SUPPORT.   

 Should you still require technical support, this service must be purchased additionally from jtel.  

 To buy technical support follow the URL https://www.jtel.de/en/licensesservices and complete the Support Request FormPDF.

Setup

In this section we describe how to install and use the jtel Salesforce Connector App in Innovaphone.

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