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<callCenter> <section sortOrder="0" name="reqGeneralInfo" label="General Information"> <item sortOrder="0" name="reqInternalName" label="InternalNameAAA">InnovaphoneAdapter</item> <item sortOrder="1" name="reqDisplayName" label="Display Name">Innovaphone SalesForce Adapter</item> <item sortOrder="2" name="reqAdapterUrl" label="CTI Adapter URL">https://<appplatform_url>/jtelsalesforce/jtel-jtelsalesforce.htm</item> <item sortOrder="3" name="reqUseApi" label="Use CTI API">true</item> <item sortOrder="4" name="reqSoftphoneHeight" label="Softphone Height">400</item> <item sortOrder="5" name="reqSoftphoneWidth" label="Softphone Width">260</item> <item sortOrder="6" name="reqSalesforceCompatibilityMode" label="UI Compatibility Mode">Classic_and_Lightning</item> </section> <section sortOrder="1" name="reqDialingOptions" label="Dialing Options"> <item sortOrder="0" name="reqOutsidePrefix" label="Outside Prefix"></item> <item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix">0</item> <item sortOrder="2" name="reqInternationalPrefix" label="International Prefix">00</item> </section> </callCenter> |
Usage
When entering your Salesforce account, you are able to find the App
Login
You will need 3 inputs to Login
- PBX address
- Username
- Password
Once connected, you can use the App