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First shutdown acd-tel. You do not have to wait until acd-tel is down before shutting acd-store/lb/dbm/dbs/dbr/jb down.

Steps 1 to NShutdownStartup
1acd-telacd-store/lb/dbm/dbs/dbr/jb
2acd-store/lb/dbm/dbs/dbr/jbacd-tel