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| Machine(s) | What | It is installed if you are using | How to update |
|---|---|---|---|
| Telephony Servers | Platform UDP Listener | ACD / IVR | For service installations only: start the listener once, manually using c:\PlatformUDPListener\startListener.bat then stop it again once it is running. |
| REST API | REST | Copy all files from \\acd-store\shared\jtel-system-java-services\deploy\jrest\bin to the local installation directory. | |
| Presence Aggregator | A PBX or presence connector which uses the presence aggregator:
| Copy all files from \\acd-store\shared\jtel-system-java-services\deploy\presence-aggregator\bin to the local installation directory. | |
| Telephony Connector | A PBX which uses a custom connector:
| Copy all files, except for the configuration file, from the relevant directory in \\acd-store\shared\JTELCarrierPortal\WebServices\Install | |
| Exchange Connector | E-Mail with an Exchange or Office 365 Server | Copy all files, except for jtelEWSMailService.exe.config from \\acd-store\shared\JTELCarrierPortal\WebServices\Install\jtelEWSMailService to the local installation directory. | |
| IMAP Connector | E-Mail with an IMAP(S) Server | Copy all files, except for jtelIMAPMailService.exe.config from \\acd-store\shared\JTELCarrierPortal\WebServices\Install\jtelIMAPMailService to the local installation directory. |
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