The JTEL chat server implementation is based on the websocket protocol. The JTEL chat server ClientMessenger is used to implement chat channel between ACD Agent and Client.
Same Origin Policy There is a limitation by using wss protocol described in Same-Origin-Policy (https://de.wikipedia.org/wiki/Same-Origin-Policy) draw.io Diagram |
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border | true |
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diagramName | Chat Architecture |
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simpleViewer | false |
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width | |
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links | auto |
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tbstyle | top |
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lbox | true |
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diagramWidth | 942 |
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revision | 6 |
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Reference Implementation See JTEL chat integration in Bitbucket
Haproxy configuration to bypass same origin policy
Code Block |
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frontend ft_web
bind 10.42.22.32:8080 name http
maxconn 10000
acl PATH_portal path_beg -i /CarrierPortal
acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download
use_backend bk_web if PATH_portal
use_backend bk_cm if PATH_chat
default_backend bk_web
backend bk_cm
balance roundrobin
server websrv1 10.42.22.31:3000 maxconn 10000 weight 10 cookie websrv1 check
backend bk_web
balance roundrobin
server websrv1 10.42.22.32:8081 maxconn 10000 weight 10 cookie websrv1 check |
frontend ft_web bind 10.42.22.32:8080 name http maxconn 10000 acl PATH_portal path_beg -i /CarrierPortal acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download use_backend bk_web if PATH_portal use_backend bk_cm if PATH_chat default_backend bk_web
backend bk_cm balance roundrobin server websrv1 10.42.22.31:3000 maxconn 10000 weight 10 cookie websrv1 check backend bk_web balance roundrobin server websrv1 10.42.22.32:8081 maxconn 10000 weight 10 cookie websrv1 check |
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