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changes.mady.by.user jtel Support

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changes.mady.by.user jtel Support

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  • Calls answered by agents within ServiceLevelSeconds measured from the time call entered the service numbers

  • All calls which were offered to the service numbers

Output Formats

This report is optimised for the following output formats: 

Status
subtletrue
colourRed
titlePDF
Status
subtletrue
colourBlue
titleHTML

Sample Execution (Input)

Image Added

Sample Report (Output)

Columns

The following columns are provided.

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