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The following parameters are provided in the REST request:
| Parameter Name | Description |
|---|---|
| CallerID | The number of the caller in E.164 (fully qualified without +) format. |
| ServiceNumber | The service number called (jtel field ServiceNumbers.Name). |
| ServiceName | The service name called (jtel field ServiceNumbers.Name2). |
http Status Codes
Return Structure
The return structure must be JSON, but otherwise any fields and any content can be returned. The jtel System will parse the data into variables for the jtel IVR GUI, of the form $SalesForce.FieldName
If structures are nested, then the variable will be named accordingly: $SalesForce.Entity.FieldName
Examining the call log will show you the exact field names returned.