Introduction

This page provides a guide to the required configuration to activate the jtel Teams Presence API in your jtel system.

The API functions are described in detail at this page.

Azure Configuration - Prerequisites

The configuration should be done by a Azure AD Tenant Administrator. The configuring user must have access to the following:

• Active Directory Administration
• User Administration
• Role Administration
• API permission Administration

Azure Configuration - Step by Step Guide

Create App Registration

In the Azure Active Directory of your Tenant, navigate to App registrations and create a New registration. Choose a name and select "Register".

Grant Permissions

The Presence Connector requires permissions to read the users presence status. Configure the following permissions with "Add a permission" and grant the permssions by clicking on "Grant admin consent for <Tenant Name>".

Create a Client Secret

Navigate to Certificates and Secrets and click on "New client secret" to add a new secret.

Gather all Information

Please provide all information on the following table to the contact who will be configuring the jtel Teams Presence Connector in your jtel ACD:

Note: The Secret Value is required, not the Secret ID.