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Introduction

It is the job of the system administrator, to create service numbers which are used by clients to enable incoming and outgoing call services.

This is to ensure, that the system administrator has control over which numbers are serviced by the system, and which are not. 

It is also important, that these settings are closely coordinated with the Trunks and Trunk Groups settings of the system.

Service Number Creation and Editing

Service numbers are created using the menu option Number Management ... Service Numbers, and using the New option.

Note: once a service number is configured, the platform destination, reseller and client association cannot be changed. 

The following parameters are provided:

ParameterDescription
Platform Destination

The actual dialled number - i.e. the destination in the platform. This must match the called party number AFTER it has been processed via the incoming trunk group. See also Trunks and Trunk Groups.

It is recommended that E.164 be used in all cases, particularly in multi-tenant systems.

This setting cannot be changed by the client account administrator.

Service Number

This is the associated service number, and is used as the calling party number when outbound calls are made from this service number. This need not be equal to the platform destination (for example when using 0800 numbers, this will not be the case), but it can be.

It is recommended that E.164 be used in all cases, particularly in multi-tenant systems.

This setting cannot be changed by the client account administrator.

Name

This is a name associated with the service number.

The client account administrator may change this name.

Customer NumberA purely informational field, which may be used for reference in billing applications.
Parent Customer NumberA purely informational field, which may be used for reference in billing applications.
Contract NumberA purely informational field, which may be used for reference in billing applications.
Billing NumberA purely informational field, which may be used for reference in billing applications.
ResellerConfigure the reseller, who should have access to this service number.
ClientConfigure the client, who should have access to this service number. If this is not configured, the reseller administrators may configure this themselves.
ToThis puts a time limitation on the number. For systems on which value added service numbers are operated, numbers are occasionally re-used by the operator. Usually, this field is set at a later date - for example, when the customer cancels the contract for a number.
Trunk GroupAssign the number to a trunk group. This setting is important on multi-tenant installations, and defines which trunk will be used when outbound calls are made using this service number.
Tarif Waves Disabled This option is only used on IN routing installations, and prevents the playing of tarif wave announcements for the number.

Reassign Service Number

To assign an existing service number to a new account (client and / or reseller) from a particular date onwards, use the "New Reseller" function.

 

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Einführung

Es ist die Aufgabe des Systemadministrators, Servicerufnummern zu schaffen, die von den Kunden verwendet werden, um Dienste für eingehende und ausgehende Anrufe zu ermöglichen.

Damit soll sichergestellt werden, dass der Systemadministrator die Kontrolle darüber hat, welche Nummern vom System bedient werden und welche nicht. 

Es ist auch wichtig, dass diese Einstellungen eng mit den Einstellungen des Systems für die Stämme und Stammgruppen koordiniert werden.

Erstellung und Bearbeitung von Servicerufnummern

Servicenummern werden über den Menüpunkt Rufnummernmanagement ... Servicerufnummern erstellt indem man die "Neu" option verwendet.

Hinweis: Sobald eine Servicenummer konfiguriert ist, können das Plattform-Ziel, der Reseller und die Mandantenzuordnung nicht mehr geändert werden. 

Die folgenden Parameter werden zur Verfügung gestellt:

ParameterBeschreibung
Plattform-Ziel

Die tatsächlich gewählte Nummer - d.h. das Ziel in der Plattform. This

Introduction

It is the job of the system administrator, to create service numbers which are used by clients to enable incoming and outgoing call services.

This is to ensure, that the system administrator has control over which numbers are serviced by the system, and which are not. 

It is also important, that these settings are closely coordinated with the Trunks and Trunk Groups settings of the system.

Service Number Creation and Editing

Service numbers are created using the menu option Number Management ... Service Numbers, and using the New option.

Note: once a service number is configured, the platform destination, reseller and client association cannot be changed. 

The following parameters are provided:

ParameterDescription
Platform Destination

The actual dialled number - i.e. the destination in the platform. This must match the called party number AFTER it has been processed via the incoming trunk group. See also  Diese muss mit der Nummer des angerufenen Teilnehmers übereinstimmen, NACHDEM sie über die eingehende Trunk-Gruppe verarbeitet worden ist. Siehe auch Trunks and Trunk Groups.

It is recommended that Es wird empfohlen, in allen Fällen E.164 be used in all cases, particularly in multi-tenant systems.

This setting cannot be changed by the client account administrator.

Service Number

This is the associated service number, and is used as the calling party number when outbound calls are made from this service number. This need not be equal to the platform destination (for example when using 0800 numbers, this will not be the case), but it can be.

It is recommended that E.164 be used in all cases, particularly in multi-tenant systems.

This setting cannot be changed by the client account administrator.

Name

This is a name associated with the service number.

The client account administrator may change this name.

Customer NumberA purely informational field, which may be used for reference in billing applications.
Parent Customer NumberA purely informational field, which may be used for reference in billing applications.
Contract NumberA purely informational field, which may be used for reference in billing applications.
Billing NumberA purely informational field, which may be used for reference in billing applications.
ResellerConfigure the reseller, who should have access to this service number.
ClientConfigure the client, who should have access to this service number. If this is not configured, the reseller administrators may configure this themselves.
ToThis puts a time limitation on the number. For systems on which value added service numbers are operated, numbers are occasionally re-used by the operator. Usually, this field is set at a later date - for example, when the customer cancels the contract for a number.
Trunk GroupAssign the number to a trunk group. This setting is important on multi-tenant installations, and defines which trunk will be used when outbound calls are made using this service number.

zu verwenden, insbesondere in Multi-Tenant-Systemen.

Diese Einstellung kann vom Client-Kontoadministrator nicht geändert werden.

Servicerufnummer

Dies ist die zugehörige Servicerufnummer und wird als Nummer des Anrufers verwendet, wenn von dieser Servicerufnummer ausgehende Anrufe getätigt werden. Dies muss nicht gleich dem Ziel der Plattform sein (z.B. bei 0800-Nummern wird dies nicht der Fall sein), aber es kann sein.

Es wird empfohlen, E.164 in allen Fällen zu verwenden, insbesondere in Multi-Tenant-Systemen..

Diese Einstellung kann vom Client-Kontoadministrator nicht geändert werden.

Name

Dies ist ein Name, der mit der Servicerufnummer verbunden ist.

Der Client-Kontoadministrator kann diesen Namen ändern.

Customer NumberEin rein informatives Feld, das in Abrechnungsanwendungen als Referenz verwendet werden kann.
Parent Customer NumberEin rein informatives Feld, das in Abrechnungsanwendungen als Referenz verwendet werden kann.
Contract NumberEin rein informatives Feld, das in Abrechnungsanwendungen als Referenz verwendet werden kann.
Billing NumberEin rein informatives Feld, das in Abrechnungsanwendungen als Referenz verwendet werden kann.
ResellerKonfigurieren Sie den Reseller, der Zugang zu dieser Servicerufnummer haben soll.
MandantKonfigurieren Sie den Client, der Zugang zu dieser Servicerufnummer haben soll. Wenn dies nicht konfiguriert ist, können die Administratoren der Reseller dies selbst konfigurieren.
BisDies fügt eine Zeitbeschränkung auf die Nummer hinzu. Bei Systemen, auf denen Nummern für Mehrwertdienste betrieben werden, werden Nummern vom Betreiber gelegentlich wiederverwendet. In der Regel wird dieses Feld zu einem späteren Zeitpunkt gesetzt - zum Beispiel, wenn der Kunde den Vertrag für eine Nummer kündigt.
Trunk-GruppeOrdnen Sie die Nummer einer Trunk-Gruppe zu. Diese Einstellung ist wichtig bei Multi-Tenant-Installationen und definiert, welche Leitung verwendet wird, wenn ausgehende Anrufe über diese Servicenummer getätigt werden.
Tarifansagen unterdrückenDiese Option wird nur bei IN-Routing-Installationen verwendet und verhindert das Abspielen von tarif-wave Ansagen für die NummerTarif Waves Disabled This option is only used on IN routing installations, and prevents the playing of tarif wave announcements for the number.

Reassign Service Number

To assign an existing service number to a new account (client and / or reseller) from a particular date onwards, use the "New Reseller" function.