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Note: AI services are disabled by default (DONT_PULL_HEAVYWEIGHTS=true). Enable only if customer subscribed to AI features.

Proxy Configuration

Direct Internet Access Required

The current stack version does NOT support HTTP/HTTPS proxy configuration. The VM requires:

  • Direct outbound access to all destinations listed in section 3.4
  • No transparent proxy
  • No SSL/TLS inspection

NAT Considerations

Outbound NAT: Supported (VM can be behind NAT for outbound traffic)

Inbound NAT/Port Forwarding:

  • If VM is on private network, configure port forwarding on firewall/router
  • Map external ports to VM's internal IP
  • Ensure RTP port range (30000-34999) is correctly forwarded
  • Hairpin NAT must be supported if external users call each other

Legacy

Windows Machines

Info

In some cases, for example TAPI Monitoring services, a windows machine might still be installed. In this case, the following ports must be opened to enable the jtel service to access this machine

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