Widget integration embed the jtel MiniClient widget into SAP solution, which provides a unified call handling experience.

The SAP administrator would have to maintain widget configuration for Live Activity.

Procedure

• Go to Administrator Service and Social Communication Channels Live Activity Configuration.

• In the Live Activity Configuraion screen, in the <Provider> field dropdown select External Provider. Choose Other under <CTI Vendor> field. Enter jtel in the <Provider ID> field and
  enter the MiniClient login URL (https://jtel-server/CarrierPortal/mclogin/reseller-uid/client-uid) in <Provider URL> field.
• It is recemmended to put 600 as Height (px) and 400 as Width (px).

• Make sure select the Display Provider Control flag.
• Choose Save and Close when finished.

The login page should be displayed as follows (only user and password).