Function

In many call centres, free-seating is used. When logging on to the jtel system, the agent has to enter the telephone number of his current workplace.

This can now be automated so that the user is automatically logged on to the phone assigned to a specific workstation.

For this purpose in the table "System settings ... Workstations" the assignment between workstation name or IP address and telephone number is maintained. 

See also Workstations.

Configuration