The LLM Bot object can be used to send caller or IVR input to a configured Chat Connector chatbot or RAG endpoint.
The object simplifies chatbot integration in voicebot routing applications by providing a dedicated configuration instead of requiring manual low-level REST API request handling.
| Chat Connectors | Specifies the configured Chat Connector which should process the request. The selected Chat Connector provides the chatbot or RAG endpoint configuration. |
| Sender | Identifies the sender of the request. The value can contain variables from the routing application as required. |
| Message | The text which is sent to the selected Chat Connector. The message can contain caller input, IVR-generated content or variables available within the routing application. |
| Timeout | Specifies how long the routing application waits for the Chat Connector request to complete. |
| Variable Prefix Result | Specifies the prefix used for the result variables returned by the object. This allows the returned data to be stored using a defined variable prefix and referenced by subsequent objects in the routing application. |
| Output | Used when ... |
|---|---|
| OK | The request was executed successfully. |
| Other | The request completed, but returned a non-success response. |
| Error | The request could not be executed or a technical error occurred. |